About Lumen Living Property Management
Where Professional Expertise Meets Resident-First Service
Most property management companies focus only on numbers. At Lumen Living, we focus on people — because when residents feel cared for, properties perform better. It’s that simple.
With over 10 years of proven success in property management, leasing, and operations across Houston, we bring the systems, strategy, and service needed to protect your investment and maximize your returns.
Our Story
Lumen Living was founded with one belief:
Home should feel valued — for both owners and residents.
Our Founder, Ayanna Jackson, started her career on the front lines as a leasing professional. She quickly saw the impact that thoughtful communication, proactive maintenance, and genuine hospitality had on a community’s success.
As she advanced into multi-site management roles, a pattern became clear:
When residents are prioritized,
renewals increase, vacancies drop, and owners win.
Lumen Living was born from the desire to bring that elevated, resident-focused experience to single-family, small multi-family, and short-term rental owners across Houston.
What Makes Us Different
✔ Resident-First Operations → Lower turnover, better performance
✔ Houston Market Expertise → Accurate pricing + fast leasing
✔ Hands-On Ownership Style → We manage every property like it’s our own
✔ Transparent Systems → Strong communication + owner visibility
✔ Boutique Luxury Approach → Personalized attention you won’t find with big-box firms
You get the professionalism of a top firm —
with the service and care of a trusted local partner.
Who We Serve
-
Busy landlords who want passive income
-
First-time investors needing guidance
-
Owners transitioning from self-managing
-
Investors building growing rental portfolios
-
Homeowners temporarily renting their property
Whatever your situation, we tailor our strategies to your goals.
Our Mission
To elevate property management by delivering a seamless, profitable, and resident-centered experience for every Houston landlord we serve.
Our Promise
We will:
-
Protect your investment
-
Prioritize long-term success over quick wins
-
Treat every resident with dignity and care
Because homes matter.
And so do the people who own them.
With over a decade of experience in leasing, operations, and resident relations across Houston, Ayanna Jackson built Lumen Living on the belief that exceptional property performance starts with exceptional service. Her resident-first approach has transformed communities, reduced turnover, and elevated investor returns. Today, she brings that same level of care and operational excellence to every home and every client she serves.